Q. Do I have to pay for the app?
A. No. EZ Receipts™ is one of the many free features that is included as part of your WageWorks benefit plan. It is available for download for free from the Apple App Store, Android Market and Blackberry App World.
Q. Can I use the same login and password on the mobile site and app as I use for my regular WageWorks online account.
A. Yes. The WageWorks mobile site and EZ Receipts was designed with your convenience in mind, and that includes only having one login regardless of how you access your accounts.
Q. How will I know if a claim or receipt I submitted via the app was received?
A. We will send you an email to let you know that your claim has been received, processed or paid.
Q. The item I purchased requires a prescription. Can I use the EZ Receipts app to upload that too?
A. Yes. If you indicate that the purchased Over-the-Counter (OTC) item requires a prescription, the app will prompt you to upload an image of the prescription to support your claim or verification.